How can we help with PrivyAI?
Detailed technical documentation, local API proxy tutorials, hardware RAM diagnostic guides, and direct customer service for iOS & Android users.
Frequently Asked Questions & Troubleshooting
Upon launching PrivyAI, navigate to the 'Model Manager' screen. Select any curated GGUF model (e.g. Qwen 2.5 1.5B or Gemma 2 2B) and tap 'Download Model'. The model will be downloaded directly over HTTPS and saved to your handset's encrypted application sandbox. Once downloaded, airplane mode can be safely enabled and all chat generation runs 100% offline.
Direct Customer Contact
Have an urgent question, custom enterprise request, or App Store inquiry? You can reach our dedicated UK support team directly via email or the support form.
GDPR & HIPAA Compliance Desk
Submit Support Ticket
Fill out the form below to receive assistance from our engineering support team.